Order Tracking

Note: Australia is currently experiencing covid restrictions and state lockdowns. As a result, all courier companies are experiencing service delays.

Looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from mail@erider.com.au with your tracking number included in it.

Depending on the product ordered, the e-mail could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

Select and click on the courier who will be delivering your item from the list below:

1. PCA Express

2. Star Track

3. TNT

OR 

4. Visit the website: https://www.17track.net/en

Order Tracking - eRider.com.au

2. Enter Your Tracking Code, provided in the Shipping Confirmation Email

3. Click the “Track” Button

Order Tracking - eRider.com.au

 

Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – your order has been shipped out and is in transit to the local post office or courier depot. Tracking number should be updated within a few business days.
  • Depending on the destination and product ordered, the order may take 5 to 30 business days to be delivered. Please make sure to check the product description to see the delivery time frame for your specific country and product.

For any further assistance, don’t hesitate to email us at mail@erider.com.au and we will be more than happy to assist you.

Thanks again for choosing to shop at eRider Australia.

eRider Australia Team